Apple Store Glass Door Explodes on Couple

Andrew ’s parent went to the Apple Store in Leawood , Kansas to grease one’s palms a Modern iThing . Bauble acquire , they headed for the glass threshold . The wind slammed it into the building , break loose it all over them .

Glass doors , on a blowy Midwestern winter solar day anyway , are seemingly not the most pragmatic design . After Andrew ’s parents were coat with glass , memory board employees hie over to ensure they were okay and apologized profusely . They left , but discovered on the way home they had actually sustained some cut from their chalk shower . ( Which is entirely potential . After a car shipwreck , I was discovering cuts and bits of Methedrine in my nous for days afterward . )

Andrew wrote Steve Jobs and Apple ’s VP of retail stores about what happened . Instead of a answer from either of them , his parent got a call from an Apple Claims rep to verify they were n’t gon na sue Apple . gratefully , Andrew ’s parent are n’t grasping contentious whoreson . So that was the end of the matter .

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But you ’d think Apple would at least give them an iTunes gift card , since they take not to be putz about it . And well , a door exploded all over them . Here ’s Andrew ’s entire letter :

On Sunday December 21st , my parents were shopping in the Leawood , KS Apple Retail Store . After making their purchases they find a design defect in the graceful shop of Apple . Glass does not hold up well in Midwest wintertime As they were leave the memory , a blast of wind caught the front glass room access , the door bang all the way around into the front of the building and shatter all over them . After many apologetic conversations with the employee of the computer storage , they lead and my Father of the Church noticed he had sustained a slash on his bridge player . To make it home , they had to block off at the local grocery fund to get bandage . Upon coming home , my female parent discovered she had also sustained cuts .

This all seemed like a lot of trouble and hurt for just adding to the identification number of Apple products in our family ( We have the newfangled Macbook , Macbook Air , 2 iPhones , time capsule , Apple TV , airport extreme point , countless iPods , etc . ) .

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THE END RESULT : I e-mail this information to Steve Jobs himself , as well as Ron Johnson VP of Apple Retail . My menage has not try from either of them . We did however get a call from an Apple Claims voice in Seattle to check that my parents did n’t stagger over on the car ride home and probably trying to find out if we were plan any litigation . My parent lease the high road on this one out of respect for the company of Apple which they have it away I greatly admire . I am an Apple shareowner as well as the Vice - President of the Mac Users Society at my University .

THE BOTTOM bank line : Our family line love Apple . We have all been to Cupertino and have seen Steve in person . It ’s just comical that all Apple did to remediate a retail door shattering on my parent was to make certain we were n’t suing . It ’s ironical that hoi polloi who get frightful service and whine about it take the air out of stock with trade name new macbook pros and whatever they scream for . Yet people like my household have taken the high route because we respect company that give first form divine service to customers and turn in innovative production .

I ’ve attach a Photo of the Damage to the Store . My heart goes out to all the Apple Employees who endure the cold and stay until the storehouse closed .

Lesdilley